Personal Support Workers - PT Hours

"A rewarding career in caring starts here"


Posting Date: January 2018
Position: Part-Time and Casual Hours
Location: Carefor Civic Complex and MacKay Centre - Pembroke, ON


Summary of Function:

Under the supervision of the Care Team Supervisor, the Personal Support Worker (PSW) provides personal support and homemaking services to individuals. Care is provided within the framework of policies, procedures, standards and quality & risk management as established by Carefor Health and Community Services and the management of the Pembroke Civic Complex.  The PSW collaborates with members of the health care team in meeting the needs of individuals to attain an optimal level of independence and well being.


  • Personal Support Worker, required
  • Current Standard First Aid Certificate, required
  • Current CPR Certificate, required
  • Food Satefty and Handling Certificate
  • Current Criminal Record Check for the vulnerable sector, required


  • At least 1 year experience working with elderly or ill individuals.
  • Experience in handling confidential information.
  • Experience working with seniors who have dementia, Alzheimer’s, and mental health illnesses
  • Experience working in a retirement or nursing home facility


  • Ability to evaluate situations and use policies and procedures as guidelines
  • Effective problem solving and decision making skills
  • Effective communication skills (verbal, written)
  • Good assessment skills
  • Awareness of community resources
  • Ability to work effectively in a multidisciplinary team
  • Dependable, trustworthy, compassionate with good work habits
  • Ability to take direction well
  • Ability to work independently in a busy, fast paced environment and prioritize duties
  • Ability to work variety of hours, days, evenings, nights and weekends
  • Ability to bend, sit, stand, kneel for short periods of time


  • Assist or provide care according to the Resident Care Plan and in compliance with a Personal Support Workers scope of practice. Assistance may need to be provided on a short or long term basis to individual residents including but not limited to personal care, lifts and transfers, observing nutritional status, light housekeeping, assist in taking prescribed medication
  • Observe resident for changes in behaviour or signs or symptoms of decreasing health status and report to Care Team Leader.
  • Give verbal/written report to RPN or other team members on any unusual behaviour and observations made with respect to clients/residents
  • Evaluate the individual's need for change in the personal support care plan and make recommendations to RPN or designate.
  • Contributes to the development of the personal support care plan by reporting, to the  RPN or designate, all observations or information obtained from the resident and/or family regarding needs and the effect of the care he/she provided.
  • Plans and organizes each day’s activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment.
  • Completes documentation according to established procedures to maintain the communication to other health team members and  provide an accurate account of service provided
  • Reviews all forms of documentation and communication in order to remain current on residence operations and resident care. This may include reviewing care notes, e-mails, memos, communication book, and receiving verbal updates
  • Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
  • Assisance with dietary duties such as dishes, setting up dining room, clearing tables, serving, as directed

Additional Information:

  • As qualified resumes are submitted, I will be arranging interviews asap.
  • A part time rotation is available
  • A combination of pre-scheduled shifts and call-in shifts.
  • Will be required to work days, evenings, nights, weekends and potentially a hybrid Day/Evening shift (ie. 10am-6pm).
  • The building will have a combination of seniors and adults with mental illness.

The successful candidates will be prepared to commence employment as soon as possible.

Candidates must demonstrate the following characteristics: Effective Communication, Accountability, Client/Customer Focus, Teamwork, Quality Improvement, Adaptability to Change, and Caring/Respect

Carefor is committed to Employment Equity and Diversity and invites applications from Women, Aboriginal People, Persons with Disabilities and Visible Minorities.

Eligible candidates should submit a resume clearly outlining their ability to fulfil all position requirements by mail or in person to: Human Resources Advisor: 425 Cecelia Street, Pembroke, ON K8A 1S7, by fax at (613) 732-2415, or by e-mail to

Please note that only those candidates selected for further consideration will be contacted. If you have special needs and require accommodation measures for the selection process, please notify the Carefor Human Resources Advisor at that time.

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